Meet the Team

Get to Know the Riviera Leadership Team

At Riviera, we do things differently – because outstanding service isn't just what we offer, it's who we are. Our team is driven by a passion for travel and a commitment to making every journey personal and unforgettable. Meet a few of the people who make the magic happen:

Stuart Milan, President, North America

With nearly 20 years’ travel industry experience, Stuart Milan now leads Riviera Travel as President of North America. After helping drive strong growth in the UK, henow leads expansion across the U.S. and Canada from the new Fort Lauderdale headquarters.

Contact Stuart

Marilyn Conroy, Executive Vice President, Sales & Marketing

With decades of leadership in luxury travel, Marilyn helped reposition Riviera in North America. She's passionate about making Riviera’s premium, all-inclusive product accessible and known across the U.S. market.

Contact Marilyn

Eric Schmit, Senior Vice President of Sales, North America

Eric brings executive-level experience from Regent Seven Seas Cruises and leads with a collaborative, people-first approach. Based in Fort Lauderdale, he’s passionate about innovation and delivering standout service.

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Dana Horton, Director of Sales & Operations, North America

Dana brings over 20 years of cruise industry experience and leads Riviera's U.S. expansion from Fort Lauderdale. He’s a team builder at heart and believes success comes from communication and creativity.

Contact Dana

Andy Stewart, Regional Sales Director, Midwest

With over 15 years in tour operations, Andy specializes in building strong travel advisor partnerships across the Midwest.

Contact Andy

Sydney Tukel, Regional Sales Director, Southeast

Sydney Tukel joins Riviera River Cruises as Regional Sales Director, bringing over two years of business development experience at Carnival Cruise Line.

Contact Sydney

Bruce Metzendorf, Regional Sales Director, East Coast

Bruce brings more than 30 years of sales and marketing experience, with top honors from Qantas Vacations, Virgin Atlantic, and Travel Agent magazine.

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Lisa Ertmann, Regional Sales Director, Upper Midwest

Lisa Ertmann is a travel industry sales and marketing leader with more than 20 years of experience supporting travel advisors and helping agencies grow. Her background includes nearly a decade with Norwegian Cruise Line Holdings.

Contact Lisa

Jarret Kettinger, Regional Sales Director, Northeast

Jarret's wide-ranging experience in travel gives him a deep appreciation for the advisor community and the challenges they face.

Contact Jarret

Travel Advisor Platform

Riviera Explorer is our new training platform for all things Riviera Travel. Access online training modules, download the latest marketing materials, and stay informed with real-time updates on news, incentives, and exclusive offers.

Access the Portal